Privacy Policy
Effective Date: 15/May/2025
Last Updated: 15/May/2025
Welcome to CatchMyCall.ai, a product and service offered by TeeOff Technologies Pvt. Ltd. ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services, including the CatchMyCall application.
By using CatchMyCall, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
a. User-Provided Information
- Email address
- Phone numbers
- Call recordings (if enabled or authorized)
- Messages, feedback, and support requests
b. Automatically Collected Information
- Call metadata: duration, timestamps, phone numbers, call type, call status
- Device data: IP address, browser type, OS, device identifiers
- Cookies and similar tracking technologies
2. Legal Basis for Processing (GDPR)
- Consent: Voluntarily registering or enabling call recording
- Contract: Required to provide our services
- Legitimate Interest: Analytics, security, service improvement
- Legal Obligation: Compliance with applicable laws
3. How We Use Your Information
- To provide and operate the CatchMyCall service
- To record and store calls (if enabled or authorized)
- To communicate with you
- To enhance performance, usability, and security
- To comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share data:
- With service providers for hosting, analytics, etc.
- With third parties when consent is provided
- To comply with legal obligations
- In connection with mergers, acquisitions, or asset transfers
5. Your Rights (GDPR & CCPA)
Under GDPR, you may:
- Access and correct your data
- Request data deletion
- Restrict or object to data processing
- Export your data (data portability)
- Withdraw consent at any time
Under CCPA, California residents may:
- Know what personal data is collected and shared
- Request deletion of their data
- Opt out of data sales (we don't sell data)
- Not be discriminated against for exercising their rights
To exercise your rights, contact us at: support@catchmycall.ai
6. Data Retention
We retain personal data only as long as necessary to deliver our services, fulfill legal obligations, or resolve disputes. Call recordings and metadata are stored based on your preferences and applicable law.
7. Security
We apply industry-standard safeguards including encryption, secure data transmission, and access controls. However, no system is 100% secure.
8. International Data Transfers
Data may be processed in countries outside your jurisdiction, including India. We ensure all transfers comply with applicable data protection regulations.
9. Children's Privacy
CatchMyCall is not intended for children under 13 (or 16 in the EU). We do not knowingly collect children's data. Please contact us if you believe we have collected such data inadvertently.
10. Changes to This Privacy Policy
We may update this Privacy Policy. Significant changes will be posted here with an updated effective date. Please review regularly.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
TeeOff Technologies Pvt. Ltd.
Email: support@catchmycall.ai
Website: https://CatchMyCall.ai
If you're an EU resident, you may also contact our Data Protection Officer (DPO) at: dpo@catchmycall.ai