CatchMyCall

AI Front Desk for Physiotherapy

Every missed call is a missed patient.

Catch My Call answers every call your clinic gets — 24×7 — so a ringing phone never costs you a patient. It books the session or home visit and sends the details straight to you.

Watch Demo

Answered with

CatchMyCall

New Lead

Status

Missed Call

Lost Lead
A physiotherapy clinic front desk missing a call while therapists are mid-session
24×7
Answered — day, night & weekends
0
Missed calls — every patient reaches you
<1s
Wait time — picked up instantly, no hold queue
100%
Sessions booked & sent to you

Hear your AI assistant in action

This is an actual recording of our AI handling a real enquiry call — end to end.

0:00 / 0:00
CallerHello.
AgentHello, welcome to MoveWell Physiotherapy Clinic. I am Swathi — how can I help you?
CallerHi Swathi, so kal gym session ke dauran main deadlift kar raha tha. Toh heavy weight ke chakkar mein na meri lower back hurt ho chuki hai and I really want to get it checked.
AgentOh, sunkar bura laga. Kya aap pehli baar hamare paas aa rahe hain ya pehle bhi aa chuke hain? Aur, appointment ke liye aapka preferred din aur samay kya hoga?
CallerJi, main pehli-pehli baar hi aa raha hoon aur jo bhi sabse paas wala time hai, jo available ho, woh bata dijiye mujhe.
AgentTheek hai, aaj dopahar 2:30 ya shaam 5:00 baje ka samay kaisa rahega? Aur aapka naam kya hai, please?
CallerMera naam Arun Kumar hai aur shaam mein 5:30 suits me well.
AgentTheek hai Mister Arun Kumar, aaj shaam 5:30 baje ka aapka appointment confirm kar diya hai. Exact treatment plan aur cost toh assessment ke baad hi pata chalega. Kya main aur kisi cheez mein madad kar sakti hoon?
CallerCan you just give me one stretch to try until then? My back is really stiff.
AgentMain samajh sakti hoon aapki takleef, lekin main aapko yahan koi exercise ya stretch nahi bata sakti. Physiotherapist aapka condition assess karne ke baad hi koi safe aur specific plan batayenge. Kya main aapke liye appointment book kar deti hoon?
CallerI am just scared right now. Do you think this is just a strain ya fir mujhe koi serious cheez ho gayi hai like slip disc ya something?
AgentAap chinta mat kijiye, main yahan aapko koi diagnosis nahin bata sakti. Woh toh physiotherapist assessment ke baad hi bata payenge. Kya main aapke liye appointment book kar doon?
CallerHaan ji, kar dijiye appointment aur mujhe ek aur cheez jaanni thi ki yeh kitne sessions lagenge jismein meri back normal aa jayegi?
AgentMister Arun Kumar, aapka appointment pehle se hi book hai. Kitne sessions lagenge yeh toh physiotherapist assessment ke baad hi bata payenge. Kya main aur kisi cheez mein madad kar sakti hoon?
CallerNahin, that's it. Aap bas jaldi se jaldi woh kar dijiye.
AgentMoveWell Physiotherapy Clinic ko call karne ke liye dhanyavaad — aapka din shubh ho. Have a great day.

The problem

Your front office is costing you.

Every unanswered call, every slow follow-up, every manual data entry — they all add up to lost revenue.

Missed calls, lost revenue.

Enquiries that go unanswered during peak hours or after office close never come back. Each missed ring is a customer who went elsewhere.

Up to 40% of calls go unanswered

Intake that doesn't qualify.

Staff collect incomplete info, miss key qualification questions, and leads arrive in your CRM half-baked — wasting follow-up time on the wrong prospects.

60% of intake forms are incomplete

Systems that don't connect.

Your phone, CRM, and calendar live in separate silos. Teams re-enter data manually, errors creep in, and follow-ups slip through the cracks between tools.

3+ tools used per enquiry on average

Overhead that doesn't show ROI.

Front-desk staff cost ₹25–40k/month, yet spend most of their time on repetitive enquiry calls that an AI could handle instantly — at a fraction of the cost.

10× cheaper than a full-time receptionist

Trusted by physiotherapy clinics

Real results from clinics using CatchMyCall to handle every enquiry call — 24×7.

From ringing phone to booked session.

Step 1

Call comes in

A patient rings your clinic — any hour, even when every therapist is with a patient.

Step 2

AI answers

Greets them by your clinic's name and sounds just like your front desk.

Step 3

Handles the need

Books the session or home visit, or answers their question on the spot.

Step 4

It reaches you instantly

The booking arrives on your phone — you confirm and you're done.

On your phone

Exactly what you receive.

Clean, complete details for every session — no scribbled notes, nothing lost.

New session requestjust now
NameRohan Mehta
ConcernLower back pain (home visit)
PreferredTomorrow, 11:00 AM
Phone+91 98••• ••21
Confirm sessionSuggest another time

Easy to trust, easy to start.

You confirm every session

Nothing is locked in without you — the AI captures, you stay in control.

Always honest it's an AI

It never pretends to be human, and stays calm and polite with every caller.

A fraction of a receptionist's cost

All the coverage of a full-time front desk, for a small share of the salary.

Live in minutes

We set it up around your clinic's services, fees and home-visit areas and have you up and running fast.

10+ Indian languages, fluently.

+ more

It understands each caller and switches language mid-call — so every patient feels right at home.

Common questions, answered.

Yes — CatchMyCall answers calls from patients, responds in your callers' language, and can book session slots automatically.

Yes — Catch My Call answers every call around the clock, including nights, weekends and emergencies, so no call ever goes unanswered.

Catch My Call speaks 10+ Indian languages and automatically switches languages mid-call to match how each caller speaks.

Yes — it can book and reschedule recurring sessions, and confirm details with the patient each time.

Do you have more questions?

Reach out directly and we'll walk you through how Catch My Call fits your business.

Hear it for yourself

Call our demo line and book like a real patient.

Try it the way your patients would — ask about session fees, home visits, or book a slot.

+91 22 6519 7312

Heads up: this demo line is currently set up as a sample therapist assistant, so you can hear the capability live — your own physiotherapy assistant will be built around your clinic.

Customer careCustomer Care