AI Front Desk for Diagnostic Labs
Every missed call is a missed booking.
Catch My Call answers every call your lab gets — 24×7 — so a ringing phone never costs you a patient. It books the test or home sample collection and sends the details straight to you.
Watch DemoAnswered with
CatchMyCall
Status
Missed Call
Hear your AI assistant in action
This is an actual recording of our AI handling a real enquiry call — end to end.
The problem
Your front office is costing you.
Every unanswered call, every slow follow-up, every manual data entry — they all add up to lost revenue.
Missed calls, lost revenue.
Enquiries that go unanswered during peak hours or after office close never come back. Each missed ring is a customer who went elsewhere.
Intake that doesn't qualify.
Staff collect incomplete info, miss key qualification questions, and leads arrive in your CRM half-baked — wasting follow-up time on the wrong prospects.
Systems that don't connect.
Your phone, CRM, and calendar live in separate silos. Teams re-enter data manually, errors creep in, and follow-ups slip through the cracks between tools.
Overhead that doesn't show ROI.
Front-desk staff cost ₹25–40k/month, yet spend most of their time on repetitive enquiry calls that an AI could handle instantly — at a fraction of the cost.
Trusted by diagnostic labs
Real results from labs using CatchMyCall to handle every enquiry call — 24×7.
Rahul Sharma
Director
Apex Diagnostics
"Our staff were spending most of their time on intake calls. Now the AI handles the first touch and sends qualified patients straight to our CRM."
Priya Nair
Operations Head
Nexus Diagnostics
"No more missed calls. No more re-entry errors. The AI assistant is consistent, polite, and gets the right info every time."
Saurabh Mehta
Founder
Zenith Diagnostics
"Patients used to call after hours and give up when no one picked up. Now every call gets answered instantly, and we never lose a sample to voicemail."
Meera Iyer
Front Desk Manager
Bright Diagnostics
"The AI handles the sample pickup on its own and sends me the full transcript. My front desk workload dropped by half."
Arjun Verma
Center Manager
NextGen Diagnostics
"Setup took less than a day. Since then, every enquiry — even at 11pm — gets a proper response."
Kavita Desai
Co-Founder
Prime Diagnostics
"It sounds so natural that most callers don't even realize they're speaking with an AI. Genuinely impressive."
Amit Rao
Director
Elite Diagnostics
"We used to lose a good chunk of patients simply because the phone rang out. That doesn't happen anymore."
How it works
From ringing phone to confirmed booking.
Call comes in
A patient rings your lab — any hour, even when your team is busy with collections.
AI answers
Greets them by your lab's name and sounds just like your front desk.
Handles the need
Books the test or home collection, or answers their question on the spot.
It reaches you instantly
The booking arrives on your phone — you confirm and you're done.
On your phone
Exactly what you receive.
Clean, complete details for every test booking — no scribbled notes, nothing lost.
Built safe & smart
Easy to trust, easy to start.
You confirm every booking
Nothing is locked in without you — the AI captures, you stay in control.
Always honest it's an AI
It never pretends to be human, and stays calm and polite with every caller.
A fraction of a receptionist's cost
All the coverage of a full-time front desk, for a small share of the salary.
Live in minutes
We set it up around your lab's tests, prices and home-collection areas and have you up and running fast.
Speaks your customer's language
10+ Indian languages, fluently.
It understands each caller and switches language mid-call — so every patient feels right at home.
Frequently asked questions
Common questions, answered.
Yes — CatchMyCall answers calls from patients, responds in your callers' language, and can book sample collection slots automatically.
Yes — Catch My Call answers every call around the clock, including nights, weekends and emergencies, so no call ever goes unanswered.
Catch My Call speaks 10+ Indian languages and automatically switches languages mid-call to match how each caller speaks.
Yes — it can share basic prep instructions like fasting requirements, and flag anything unusual for your staff to clarify.
Hear it for yourself
Call our demo line and book like a real patient.
Try it the way your patients would — ask about prices, fasting prep, or book a test.
+91 22 6519 7305This demo line is currently set up as a sample IVF clinic assistant — call it to hear the capability live; your own Diagnostic Lab assistant will be built around your tests and prices.
