CatchMyCall

AI Front Desk for Wine & Liquor Shops

Every missed call is a missed order.

Catch My Call answers every call your shop gets — 24×7 — so a ringing phone never costs you a sale. It checks what's in stock, takes the order, and sends the details straight to you.

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Answered with

CatchMyCall

New Lead

Status

Missed Call

Lost Lead
A wine and liquor shop counter missing a call while a customer waits outside
24×7
Answered — day, night & late evenings
0
Missed calls — every caller reaches you
<1s
Wait time — picked up instantly, no hold queue
100%
Orders captured & sent to you

Hear your AI assistant in action

This is an actual recording of our AI handling a real enquiry call — end to end.

0:00 / 0:00
CallerHello.
AgentHello, welcome to Golden City Wine Shop. I am Harleen — how can I help you? Aap kis tarah ki help chahte hain?
CallerMujhe ek whisky ki bottle order karni hai.
AgentJi, bilkul. Order karne ke liye, kya aap confirm kar sakte hain ki aap pachhees saal ya usse zyada umar ke hain, aur pickup ya delivery ke time par valid ID dikhayenge? Aur kaunsi brand ki whisky aapko chahiye?
CallerJi, bilkul. Main 27 ka hoon aur kaun-kaun se brand hain aapke paas?
AgentHamare paas Royal Stag, Blenders Pride, Signature, 8PM, Black Dog aur bhi kayi brands available hain. Kya aap kisi specific brand ke baare mein jaanna chahte hain?
CallerMereko 2,000 se 3,000 ke beech mein batao kaun-kaun si hai badhiya tumhare paas?
AgentDo hazaar se teen hazaar ke beech mein aapko Blenders Pride, Signature, Black Dog jaise options mil jayenge. Kya inmein se koi aap choose karna chahenge?
CallerBlack Label hai aapke paas?
AgentHamare paas brands aate jaate rehte hain — abhi current stock ki jaankari main nahi de sakti. Jab order place hota hai tab team availability check karti hai. Kya aap Black Label hi order karna chahte hain, ya koi alternative dekhenge?
CallerMereko 5 Double Black Label ki bottle chahiye.
AgentTheek hai, paanch Double Black Label bottles. Yeh order pickup hai ya delivery? Aur delivery ke liye address kya hoga? Ranjit Avenue, Lawrence Road, ya Mall Road area?
CallerMereko delivery chahiye, Lawrence Road ke wahan hai mera ghar.
AgentTheek hai. Delivery ho jayegi. Kya aap mujhe apna naam bata sakte hain, please? Aur koi preferred day and time delivery ke liye, subah gyarah baje se raat das baje ke beech?
CallerMera naam Gurpreet Singh hai aur mereko shaam mein 7:00 se 8:00 ke beech mein delivery chahiye.
AgentTheek hai Gurpreet Singh ji. Main ek baar order read back kar deti hoon: paanch Double Black Label bottles, shaam ko saade saat baje se aath baje ke beech Lawrence Road area mein delivery. Yeh valid ID aap dikhayenge. Kya main order place kar doon?
CallerHaan, order place kar do aur mereko yeh poochna tha ki koi discount milega nahi milega mereko kyunki yaar main har baar leta hoon tumhare wahan se.
AgentMain samajh sakti hoon, par prices fixed MRP hain, koi discount nahi milega. Order place karne se pehle, kya aap confirm karte hain ki aap pachhees saal ya usse zyada umar ke hain, aur delivery ke time par valid ID dikhayenge? Kya main order place kar doon?
CallerJi haan ji, main 25 saal se upar ka hoon. ID dikha dunga main.
AgentAapka order humne place kar diya hai. Order place karne ke liye request send kar di gayi hai. Kya main aapki koi aur madad kar sakti hoon?
CallerMereko yeh poochna tha ki jaise aapne bola 10:00 tak available hote ho toh agar mereko 11:00 koi order karna hoga toh aap ghar par deliver kar sakte ho mereko? Matlab raat mein beer-veer ki zaroorat padti hai, mere cousin aa rakhe hain.
AgentHum subah gyarah baje se raat das baje tak hi delivery karte hain. Uske baad hum delivery nahi kar sakte, kyunki excise rules ke against hai. Aap das baje tak order place kar sakte hain future delivery ke liye bhi. Kuch aur madad karoon?
CallerBas mere ko yahi jaankari chahiye thi.
AgentTheek hai Gurpreet Singh ji. Golden City Wine Shop ko call karne ke liye dhanyavaad — aapka din shubh ho.

The problem

Your front office is costing you.

Every unanswered call, every slow follow-up, every manual data entry — they all add up to lost revenue.

Missed calls, lost revenue.

Enquiries that go unanswered during peak hours or after office close never come back. Each missed ring is a customer who went elsewhere.

Up to 40% of calls go unanswered

Intake that doesn't qualify.

Staff collect incomplete info, miss key qualification questions, and leads arrive in your CRM half-baked — wasting follow-up time on the wrong prospects.

60% of intake forms are incomplete

Systems that don't connect.

Your phone, CRM, and calendar live in separate silos. Teams re-enter data manually, errors creep in, and follow-ups slip through the cracks between tools.

3+ tools used per enquiry on average

Overhead that doesn't show ROI.

Front-desk staff cost ₹25–40k/month, yet spend most of their time on repetitive enquiry calls that an AI could handle instantly — at a fraction of the cost.

10× cheaper than a full-time receptionist

Trusted by wine & liquor shops

Real results from shops using CatchMyCall to handle every enquiry call — 24×7.

From ringing phone to confirmed order.

Step 1

Call comes in

A customer rings your shop — any hour, even when the counter is packed.

Step 2

AI answers

Greets them by your shop's name and sounds just like your counter staff.

Step 3

Handles the need

Checks the brand, takes the order, or answers their question on the spot.

Step 4

It reaches you instantly

The order arrives on your phone — you confirm and you're done.

On your phone

Exactly what you receive.

Clean, complete details for every order — no scribbled notes, nothing lost.

New order enquiryjust now
NameRohan Mehta
OrderSingle malt — 2 bottles
DeliveryBandra West
Phone+91 98••• ••21
Confirm orderCall back

Easy to trust, easy to start.

You confirm every order

Nothing goes out without you — the AI captures, you stay in control.

Responsible & 21-plus

It's always honest it's an AI, stays polite with every caller, and serves only adults of legal drinking age.

A fraction of a counter hire's cost

All the coverage of full-time counter staff, for a small share of the salary.

Live in minutes

We set it up around your shop's brands, prices and delivery areas and have you up and running fast.

10+ Indian languages, fluently.

+ more

It understands each caller and switches language mid-call — so every customer feels right at home.

Common questions, answered.

Stop losing orders to missed calls — an AI voice assistant that answers every call to your wine & liquor shop 24×7, checks stock and price, takes the order, and sends the details straight to you.

Yes — Catch My Call answers every call around the clock, including nights, weekends and emergencies, so no call ever goes unanswered.

Catch My Call speaks 10+ Indian languages and automatically switches languages mid-call to match how each caller speaks.

Call the live demo line on this page — +91 22 6519 7303 — to hear exactly how it handles calls for wine & liquor shops.

Do you have more questions?

Reach out directly and we'll walk you through how Catch My Call fits your business.

Hear it for yourself

Call our demo line and order like a real customer.

Try it the way your customers would — ask what's in stock, check a price, or place an order.

+91 22 6519 7303

Heads up: this demo line is currently set up as a sample restaurant assistant, so you can hear the capability first-hand — your own wine & liquor shop assistant will be built around your shop.

Customer careCustomer Care